Pura Vida Casas respects your privacy. This policy explains how we collect, use, and share information when you inquire, book, or stay with us.
Pura Vida Casas operates vacation villas at the Del Pacifico Estate and nearby lodging in Esterillos, Costa Rica. Questions about this policy can be sent to puravidacasasinfo@gmail.com or through the Contact page.
We collect the details you send through inquiry and booking forms, including name, email, phone, stay dates, guest count, property interest, and message content. Booking and payment records needed to complete a reservation are also stored. Server logs and basic analytics may record technical data such as IP address, browser type, and pages visited.
We use your information to answer inquiries, confirm availability, complete bookings, send arrival and welcome details, process payments, and improve the website. We do not sell personal information. We may share details with payment processors, email providers, and trusted local partners only as needed to fulfill a stay or legal obligation.
The website may use cookies or similar tools for essential booking functions, spam protection, and optional review widgets. You can control cookies in your browser. Disabling some cookies may affect booking or form features.
We keep booking and inquiry records for as long as needed to manage stays, accounting, and legal requirements. We use reasonable administrative and technical safeguards, but no internet transmission is completely secure.
You may request access, correction, or deletion of personal information we hold, subject to records we must keep for bookings or law. Contact us at puravidacasasinfo@gmail.com. This policy may be updated; the current version is always available on this page.